Rent Collection and Arrears Management

This course offers both an interactive and innovative approach to Rent Collection and Arrears Management systems, providing both the 'Best Practice' standards and operational processes behind them.

Description

Would you like to maximise your rent collection and minimise your arrears management? 
Would you like to avoid potential conflict?
Would you like to master your control of rent ledgers, rent refunds and breach notices? 

In this course, we will show you how to confidently apply systems and processes used by top Property Management businesses across Australia and New Zealand to make your Rent Collection and Arrear Management process simple and streamlined.  Learn how to educate your Landlords and Tenants alike on rent collection methods that will bust the myth wide open on arrears management. 

Topics

This course is broken into six (6) topics that focus on different aspects of Rent Collection and Arrears Management:

  1. How Rent Collection and Arrears Management correlate
  2. Starting with good work, done early
  3. The Rent Collection process
  4. Breach of agreement
  5. Systematic communication is key
  6. Activities: time and motion, best practice standards and reflection of measurement

Investment

Only $199.00 per person including GST. 

Member Pricing

Member Badge


Real Estate Dynamics Membership
Free and unlimited access for your team

Clients with a legacy membership may be eligible for discounts. For more details, please speak to our team.

CPD Points

Tasmania - this course has been approved by the Property Agents Board for 1.5 CPD points.
Western Australia - this course has been approved by the Commissioner for Consumer Protection for 0.5 elective CPD points.

Delivery Method

A learning program to suit your schedule!  

This course is designed as a self-paced eLearning program, completed fully online, consisting of five (5) modules, quizzes, videos and resources to apply your learnings in your workplace.

Learning Outcomes

In this course you will learn how to:    

  1. Adopt early and efficient rent collection processes that will heavily reduce your rental arrears
  2. Analyse the steps in collecting rent and arrears management, and implement processes to maximise business efficiency and heavily reduce disputes
  3. Understand the sensitivities involved with money for all stakeholders in the rent collection and arrears management process
  4. Discover the tried and tested scripts and dialogue to use when communicating with Landlords and Tenants about rent monies

Who Should Attend?

This course is suitable for Property Managers, Administrators, Team Leaders and anyone who would like to develop their skills in Rent Collection and Arrears Management processes.

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