Ending a Tenancy

This short course offers learners efficiency and professionalism in tasks and processes around Ending a Tenancy. Use proven systems, scripts and dialogues to streamline the process in your Agency.

Description

The aim is to reduce conflict and stress around the vacating process by introducing the finest proven industry systems and communication methods. Turn this process into a stress-free, positive customer experience that aims to get bonds returned in the shortest possible timeframe. 

Topics

This course is broken into seven (7) topics which focus on different aspects of Ending a Tenancy in Property Management:

  1. Frameworks for traditional and modern models
  2. Overview of the Ending a Tenancy process
  3. Communication
  4. Setting up for a stress-free vacate
  5. How to conduct first-class final inspections
  6. Re-inspections and rectification inspections
  7. Finalising the bond and tenancy

Investment

Only $199.00 per person including GST. 

Member Pricing

Member Badge


Real Estate Dynamics Membership
Free and unlimited access for your team

Clients with a legacy membership may be eligible for discounts. For more details, please speak to our team.

 

CPD Points

Tasmania - this course has been approved by the Property Agents Board for 3 CPD points.
Western Australia - this course has been approved by the Commissioner for Consumer Protection for 1.5 elective CPD points.

Delivery Method

A learning program to suit your schedule!  

This course is designed as a self-paced eLearning program, completed fully online, consisting of ten (10) modules, quizzes, resources, and post course action tasks to apply your learnings in your workplace.

Learning Outcomes

In this course you will learn to:    

  1. Understand how to prepare appropriately for a vacating Tenant and why traditional models leave property managers frustrated, in disputes or wasting their time.
  2. Learn how to heavily reduce or eliminate the need for re-inspections from the point where an end of tenancy is trigged.
  3. Discover the relationship between the three vacating 'big rocks' - pre vacating, the vacate itself and post vacating inspection to help create raving fans out of vacating Tenants.
  4. Adopt the finest 'tested' industry systems used by Agencies that refund 80% (or more) of bonds in full within 24 hours of the final inspection.

Who Should Attend?

This course is suitable for anyone involved in and responsible for the tasks and practices around ending a tenancy and any Property Management professionals who would like to develop their knowledge and skills in this area.

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